Thursday, 28 May 2009
The ANZ bank have really gotten on my goat today - let me explain: Two years ago I jumped through hoops (went into the bank, rang, went into the bank again, rang again etc etc) to close a Gold Visa card as we'd switched homeloans and had a new visa card with a different bank blah blah blah. Only of course you can never really close a credit card account - if any third party direct debits you with those numbers for the rest of ETERNITY the ANZ happily accepts it and then charges YOU for being over your limit (which is zero of course cos the account is closed). So they accepted a transaction against my will and then charged me for it. And then charged me interest as I didn't realise this had occured. Bastards. Which bank - the ANZ bank. And once more for google: customer service ANZ bank. Let's say it all together ANZ BANK you stink!